This position will support LabXchange, an initiative of Harvard's Faculty of Arts and Sciences that increases global access to high-quality, skills-based science education through the development and implementation of a free, open online platform. This position will report directly to the managing director of LabXchange, and will work closely with senior staff from across LabXchange to increase the visibility of LabXchange, maximize the impact of output generated by the LabXchange team, and engage internal and external audiences and stakeholders to expand LabXchange's reach and impact.
Works under the direction of LabXchange leadership in the development of a communications and outreach vision to generate awareness of and engagement in LabXchange.
Writes and edits a broad range of materials for internal and external use.
Develops and maintains working relationships with key stakeholders at Harvard, as well as local, state, and national levels, who are invested in the work of LabXchange, and promotes LabXchange work through direct contact with a variety of news media organizations and personnel. Develops and executes comprehensive publicity plans for key announcements, ensuring consistent branding, messaging, and content.
Creates and disseminates print and digital materials, including web and social media content, paid and earned media, a monthly/weekly newsletter, videos, letters, and other formats, that drive awareness and adoption of LabXchange. Designs and supervises production, testing and delivery of email newsletters, and maintains the program's email lists using MailChimp and other platforms.
Maintains the program's website and social media and oversees vendor relationships with web developers, printers, designers, and video producers.
Translates outreach vision into actionable plans measurable in quantitative terms (i.e., creating time-marked schedules, goals, and metrics; audience engagement and volume; and volume of earned and paid media.) Develops and maintains a communications and outreach calendar and dashboard that is monitored and updated regularly, with clear targets for expansion of reach to diverse stakeholders.
Evaluates the effectiveness of implemented strategies to adjust and revise as required for improvement. Tracks web and social analytics and use them to inform digital outreach strategy.
This is a one-year term grant funded position renewable contingent upon satisfactory performance and available funding.
All formal offers will be made by FAS HR.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
5 years professional experience including experience developing communications for a broad audience
Excellent oral and written communication skills, including copy editing, proofing, and proficiency in major manuals of style.
Exceptional interpersonal skills and proven record of working collaboratively with a wide range of constituents. Must be proactive and able to complete complex tasks with minimal direction.
Must be able to work as part of a larger team and balance the interests and needs of a variety of stakeholders in a highly decentralized environment.
Experience with Google Suite, MS Office Suite, Adobe Creative Suite, Wordpress, Hootsuite or other social media management tools, Mailchimp or other email marketing tools, and Google Analytics.
Familiarity with website design, graphic design, digital communications channels and social media and enthusiasm for learning new technologies.
Interest in education and science preferred.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53380BR
About Harvard University Faculty of Arts and Sciences
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.