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LEARNING ANALYST
University of Washington
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LEARNING ANALYST
University of Washington
UW Medicine provides outstanding care to patients from around the globe, educates the next generation of physicians and scientists, and supports one of the world’s largest and most comprehensive medical research programs. UW Medicine’s four hospitals – Harborview Medical Center, UW Medical Center -Northwest, UW Medical Center - Montlake and Valley Medical Center – admit more than 63,000 patients each year. UW Medicine provides outpatient care for more than 1.3 million patients each year at its 12 UW Neighborhood Clinics and its many other primary and specialty care clinics. The Human Resources department's mission is to support UW faculty and staff in successfully meeting the goals of UW Medicine by providing high quality and responsive human resources support. The department's vision is to create a premier Human Resources organization whose staff members are dedicated to the goal of working together to provide the highest possible quality of services in carrying out its mission. Learning Technologies and Infrastructure (LT&I) within UW Medicine Human Resources has an outstanding full time opportunity for a Learning Analyst. The Learning Analyst (‘Analyst’) participates in production support of Learning Technologies and Infrastructure (LT&I) new training projects as well as ongoing training programs. The Analyst will assess customer requirements and develop functional specifications. They must maintain deep knowledge about workforce operations, audience groupings, and business rules as well as the LMS application in order to write algorithms targeting and automating training assignments. Working with the Learning Program Manager the Analyst provides consulting services to lead the customer to a solution that will meet their requirements. This includes developing workflows, configuring the LMS application, defining reporting requirements, and developing eLearning courses as assigned. The Analyst will develop and design prototypes; test and document configurations and workflows. Risks must be identified and mitigated. The Analyst will also participate in ongoing support of the system and customers and develop and maintain support tools such as SharePoint sites and application job aides. The Learning Analyst works closely with entity administrators from HMC, UMWC, SCCA, NWHMC, UWNC, and VMC to support content testing and application configuration. Independent problem solving and process design is necessary to be effective in the position. Enterprise priorities and goals depend on this position. The position is responsible for consulting, designing, and building configurations for training programs. These programs are delivered to many different groups and entities which require extensive coordination and governance development in order to be successful. This position supports the delivery of multiple training programs throughout UW Medicine. RESPONSIBILITIES: Support for New Training Projects and Onboarding of New Business Units Responsibilities include onboarding of new business units or groups to determine business requirements and the extent of training needs within the context of an LT&I project. This includes analyzing structures, onboarding key customer staff, developing report specifications, and facilitating management of training. -Assess user roles and work with appropriate Application Administrators to grant appropriate security rights. -Identify business unit staff to backup, if possible. -Add users to communication lists. -Create and distribute training materials and provide training to appropriate users, depending on the role provided. Support of Business Units In order to maintain relationships and meet changes in demands, ongoing responsibilities of the Analyst include: Program Operations Support eLearning Development eLearning is a tool that will be utilized at every level from business units to enterprise. As appropriate: LMS Maintenance Maintenance is a requirement of all Analysts and LT&I team members. This is necessary to work with enterprise teams as well as to maintain the integrity at the domain and business unit level. Responsibilities include: -Running appropriate audit reports to ensure integrity of data in the LMS application as required for projects and customers. -Training appropriate users according to roles the business unit requires of them. -Maintaining communication between business units and the LT&I team. REQUIREMENTS: -Learning technology and related processes (i.e. eLearning modules, development processes, integration, delivery methods, and configuring the LMS application for tracking results.) -Database fundamentals and SQL queries to aid in report development. -Standard eLearning authoring tools (i.e. Captivate, Storyline, Rise, and Lectora). -Content standards for LMS integration (i.e. SCORM, AICC). -Planning, implementation, and support of training programs. Successful candidates will also have: Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. DESIRED: CONDITIONS OF EMPLOYMENT: Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. |
Internal Number: 187883
About University of Washington
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.
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