The IT Business/Quality Analyst is part of the Education Design and Informatics team within the Office of Health Sciences Education at Vanderbilt University School of Medicine and is a key individual contributor responsible for combining business analysis and quality assurance experience to provide a strategic, deliberate approach to product development and testing of software that supports the School of Medicine's Undergraduate Medical Education program. This position gathers and refines requirements and performs quality assurance testing. Reporting directly to the Product Manager, the IT Business/Quality Analyst collaborates with VUSM faculty, student leaders, course support staff to gather and refine software requirements.
The IT Business/Quality Analyst will assist the Product Manager in working closely with business customers to gather requirements and ensure that their needs are clearly understood and translated into software functional requirements and may lead Scrum ceremonies. Additionally, this position leads the testing of business applications for functionality, accuracy and adherence to specifications by creating test plans and performing manual, automated and regression testing.
The Office of Health Sciences Education (OHSE) governs the range of educational activities of The Vanderbilt University School of Medicine, including administering degree programs that provide students with the knowledge, skills, and attitudes they will need to practice safe, effective, ethical, evidence-based, and patient-centered health care in the 21st century. OHSE is dedicated to the ultimate goal of healthy, thriving persons and communities, and we strongly support efforts towards the health equity upon which such a goal rests. Our mission is to educate diverse, socially and culturally accountable future medical leaders who are prepared to work toward larger systemic changes, understand social determinants of health, and promote equity and justice within their local and global communities. The dedicated staff in OHSE work collectively in service of this mission by providing a range of support for our students, faculty and fellow staff including academic program administration, education design and informatics, financial and administrative oversight, student services and education research resources.
The Education Design & Informatics (EDI) team works closely with VUSM leaders, faculty, instructors and students in service of the educational mission by researching, designing, developing, and implementing state of the art information technology solutions. EDI provides training and support for a blended learning environment that includes a course management system, individualized assessment, and curriculum tracking, among other tools used throughout the continuum of undergraduate medical education. This work ultimately culminates in a portfolio of student education that leads to a vibranthealthcare learning system in which applied informatics and information technology is quietly supporting competency-based modular and personalized learning. We endeavor to create a collegial environment of excellence and to engage scholarship in our work to optimize IT use in the training of health professionals.
Duties and Responsibilities
Analyzes user needs and desired results and demonstrates good understanding of the business requirements driving the projects and translates that knowledge using appropriate documentation, such as technical requirements, outlines, flowcharts, and user stories as needed.
Conducts requirement analyses for the development and modification of new and existing applications by conferring with team members, performing various use studies and statistical analyses.
Develops and maintains appropriate documentation that captures new product functionality or enhances current functionality that is used by others to train end users.
Works with the Product Manager and developer leads to divide projects in to manageable user stories and sprints and lead Daily Scrum meetings to ensure the developers have answers to possible roadblocks.
Performs quality assurance testing and validation of solutions by developing test plans, test cases, and test scripts for project releases to ensure that software specification requirements and expected application performance levels are achieved.
Serves as technical resource to users and others in the department by assisting with production problem investigation.
May create, review, and coordinate the execution of unit test plans for projects; identifies opportunities to improve testing process.
Other duties as assigned
A Bachelor's degree in a related field from an accredited institution of higher education is necessary.
A Bachelor's degree in Engineering, Computer Science, Information Technology, or Business Administration is preferred.
At least 3 years of business analyst or quality assurance analyst experience is necessary.
Experience applying Scrum and Kanban methodologies is preferred.
Demonstrated experience working in an Agile environment and familiarity with Agile development of stories is strongly preferred.
Understanding of software development lifecycle best practices is preferred.
Experience creating test plans and test cases for software projects is strongly preferred.
Experience gathering technical requirements is strongly preferred.
Experience with automated testing tools is preferred.
Experience with MS Office 365 tools, Atlassian Confluence and Jira is strongly preferred.
General knowledge of HTML, CSS, and SQL is preferred.
Commitment to Equity, Diversity, and Inclusion
At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.
Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.
Internal Number: 10000767
About Vanderbilt University
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.